How To Cancel Your Store
12th October 2022
We’ve heard you want to cancel – we’re truly sorry to see you go. Our mission is always to help as many people as possible become aware of all the wonderful wellness treatments and solutions on offer (including yours). If we can make your experience on Wellbeing Umbrella better for you, please consider letting us know and giving us a chance to resolve this with you via our Contact Form.
If you’d still prefer to move forward towards cancelling your store seller account please follow the guidance below.
Steps to Cancel
Please head over to our Store Seller cancellation page to be walked through each stage of the cancellation process.
There are two stages to cancelling your store seller account and membership contribution.
- Inform Us (Wellbeing Umbrella) that you wish to deactivate your store seller account
- Cancel your membership contribution payment (monthly/yearly) through Stripe
Once we have received your request to cancel your store seller account, we will deactivate your account within 28 days. Once deactivated, it will be deleted from the site after 90 days.
Please use ‘vacation mode: disable purchasing‘ or place all listings to draft if you no longer wish to take orders/appointments while waiting for your store to be deactivated.