VIDEO: How To Refund A Customer

Learn How to Easily Refund A Customer – On The Wellbeing Umbrella Marketplace

Need to offer a customer a refund? This video walks you through the process. Use the time stamps to jump to parts that are most relevant to you.

0:15 How to access refund functionality

1:05 How to set a Refund

2:00 How a refund displays in your Stripe account

2:25 How to send a refund receipt from Stripe to a customer (please note the marketplace will email customer regarding refund and this is another method, should you wish)

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