VIDEO: How To Contact a Customer Through an Order

Last updated on September 17th, 2021 at 3:58 pm

This video walks you through how to easily contact a customer who has purchased from you, via their order.

0:00 – How to access the order you wish to contact a customer about

0:40 – How to contact customer via the ‘Add note’ section

1:35 – How the note looks from the customer viewpoint

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